Hold The Line cares about your privacy. The purpose of this Privacy Policy is to inform you about the user information we collect, how and why we use that information as it relates to the Content and services we provide on this Site.

What information we collect, how we collect it, and why.

We collect personal information, such as your name and email address to communicate with you when you make a comment, complete a survey and give us permission to contact you. We may also collect user information when delivering our Content or services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we thought we’d highlight and explain a bit more about what these might be (as they vary from time to time).

Cookies and similar technologies on our Site allow us to track your browsing behavior, links clicked, your device type, and to collect various data, including analytics, about how you use and interact with our Site. These technologies automatically collect data when you use and interact with our Site, including metadata, log files, cookie/device IDs, page load time, server response time, and approximate location information to measure website performance and improve our systems, including optimizing DNS resolution, network routing and server configurations. Specifically, interactions with the features, content and links contained within the Site, Internet Protocol (IP) address, browser type and settings, the date and time the Site were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Site, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data is collected. All this allows us to provide you with a better experience on our Site. For additional information, and to learn how to manage the technologies we utilize, please visit our Cookie Policy

Supplemented Data may be received about you from other sources, including publicly available databases or third parties from whom we have permission to use such data, in which case we may combine this data with information we already have about you so that we can update, expand and analyze the accuracy of our records, services or Content.

How we utilize information.

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the services and Content on the Site, or (3) as we might be required or permitted for legal compliance or other lawful purposes.

Delivering, improving, updating and enhancing our Services. We collect various data points relating to your use and/or interactions with our Site. We utilize this information to:

  • Diagnose problems with and identify any security risks, errors, or improve and optimize the operation and performance of our Site
  • Detect and prevent fraud and abuse of our Site and services
  • Understand and analyze how you use our Site

Most of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal information.

Sharing with trusted third parties. We will not share information collected on this site with others for any purpose.

We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain information only for as long as necessary to provide services on this Site and thereafter for a variety of legitimate legal or business purposes. These might include retention periods.

  • mandated by law, contract or similar obligations applicable to our business operations;
  • for preserving, resolving, defending or enforcing our legal/contractual rights; or
  • needed to maintain adequate and accurate business records.

Your Access Rights. If applicable, you may review, update or modify certain personal information that is stored in our records by contacting us at We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information.  Your right to delete your information will be honored only to the extent it is no longer necessary for our legitimate business purposes or legal or contractual record keeping requirements.

‘Do Not Track’ notifications.

Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.

Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.

Changes to this policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Data Protection Authority.

If you are a resident of the European Economic Area (EEA) and believe we maintain your personal information subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to your local supervisory authority or our lead supervisory authority, the UK’s Information Commissioner’s Office, as noted below:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Phone: 0303 123 1113

Contact us.

If you have any privacy-related questions, concerns or complaints about our Privacy Policy, you may contact our office by email at  In the alternative, you may contact us by either of the following means:

  • By Mail: Attn:  Office of the Data Protection Officer, 10820 Northridge Drive, Kansas City, KS 66109 USA.

We will respond to all requests, inquiries or concerns within thirty (30) days.

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